In order to successfully complete this qualification you must complete a total of 10 units of competency, 1 core unit and 9 elective units.
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spreadsheets
BSBITU404 Produce complex desktop published documents
BSBMKG413 Promote products and services
BSBMKG414 Undertake marketing activities
BSBPMG522 Undertake project work
BSBREL401 Establish networks
*Please note this is an example training plan and a range of additional units can be selected to make up a plan that is relevant to your requirements.