In order to successfully complete this qualification you must complete a total of 12 units of competency, 1 core unit and 11 elective units.
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFLM303 Contribute to effective workplace relationships
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBITU312 Create electronic presentations
BSBITU314 Design and produce spreadsheets
BSBITU306 Design and produce business documents
BSBWOR301 Organise personal work priorities and development
*Please note this is an example training plan and a range of additional units can be selected to make up a plan that is relevant to your requirements.